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Bwood
Community Member


Joined: 20 Sep 2009
Posts: 816

PostPosted: Fri Jan 04, 2019 1:00 pm    Post subject: Server problems? Reply with quote

This is the first time in weeks I have been able to use the website. The same thing happened a couple of months ago. Can anyone explain this? It is both annoying and frustrating at the same time... Mad
If it happens again, who do I contact about this issue?
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amish
Community Guide


Joined: 11 Apr 2006
Posts: 1429
Location: Outside Philadelphia

PostPosted: Sat Jan 05, 2019 10:30 am    Post subject: Reply with quote

Hi Bwood, unfortunately, my hosting company changed their name and when the quarterly/annual bill came I did not recognize the charge and filed a fraud chargeback. Anyway because the billing periods are so far away, once i saw the issue, I did not tie the name of the host with the name of the chargeback I did a couple months ago.

Needless to say it took a long time for anyone in techsupport to identify why they wouldnt charge any of my cards on file.

After a lot of phone time and finally speaking to the right people, it is resolved.

Thank you so much for the concern. Otherwise, please email help@propsummit.com with any issues.

Thanks,

Tom
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joberg
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Joined: 06 Oct 2008
Posts: 9067

PostPosted: Tue Jan 08, 2019 10:12 am    Post subject: Reply with quote

Glad we are back in Wink
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